Contact and Support
How to contact us regarding legal, security or general support issues.
Contacts and Support
We are available to clarify doubts, receive suggestions, support our users and continuously improve One2Rent.
If you require assistance or wish to contact us, you may use the means indicated below.
User support
For questions related to the use of the platform, features or technical difficulties:
Email: geral@one2rent.pt
We will seek to respond as soon as possible.
Questions related to personal data
To exercise rights related to data protection or to ask questions regarding the Privacy Policy:
Email: geral@one2rent.pt
Reporting problems
Should you identify any error, unexpected behaviour or difficulty in using the platform, please let us know.
User feedback is essential for the continuous improvement of One2Rent.
Suggestions for improvement
One2Rent is in constant evolution.
We value all suggestions that contribute to improving the user experience and the development of new features.
Security
If you identify a potential security vulnerability or a situation that could compromise the protection of the platform or user data, please contact us at the address provided on this page.
Response times
Whilst we aim to respond as quickly as possible, response times may vary depending on the volume of requests received.
Keeping up with the platform's evolution
As One2Rent evolves, new support channels, documentation, frequently asked questions and other forms of contact may be made available to improve the user experience.
Commitment
One2Rent believes that a good platform is built not only through technology, but also through proximity to its users.
Every suggestion, every question and every comment represents an opportunity to continually improve the platform.